Teckinfo is proud to announce that they won an award at Technoviti 2015 . Organised for the first time by Banking Frontiers & Greyhound, the event recognises and honours innovations in technology. It also works at bringing together some of the best technology solution providers in the BFSI industry and boasts of a panel of the top CIOs, CTOs and CISOs, who put their heads together to vote for the top contributors.
Teckinfo was recognised for its solution InterDialog UCCS and its Innovative and Disruptive Technology in the BFSI Sector. The InterDialog UCCS is a highly scalable solution that fits right into the existing framework of an organization and bring about a higher rate of efficiency while eliminating risks due to human errors and the consequent overhead costs. Teckinfo’s Banking Solutions(Contact Center /Helpdesk solutions) provide an effective link between front and back office operations, making certain that data is available across the organization – in departments, call centers and branch offices – from any location and at any time – day or night.
Teckinfo’s Banking Solutions offers dedicated Banking Helpdesk Services, which increase the efficiency and convenience of your company, by providing constant live customer support availability 24*7-365 offering a variety of services. including: support for employees and customers, and complete start-to-finish automation of processes ranging from simple financial transactions to credit analysis and account processing. It may be used to provide information, online/Offline verifications, Lead management, Recovery, or conduct more complex transactions such as providing opening information etc. The solution has helped to improve processes for some big names in the industry.
Incorporated in 1995, Teckinfo is a leading provider of Unified Contact Center, Customer Interaction Management, Help Desk And other Work Force Management Solutions. These solutions facilitate organisations with avenues to engage their customers while working towards improving the overall customer experience. For more information on their state-of-the-art technology, please visit them at http://www.teckinfo.com/