Category: Uncategorized

How to Increase Your Collection Ratio by 200%

Given the current economic scenario, the increasing levels of debt and delinquency, debt collection is becoming more challenging than ever before. Organizations that were earlier competing with one another to provide loans, mortgages or credit cards are now struggling to recover those loans. Slow payments or bad debts can have a crippling effect on any […]

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Revitalize Your Brand with ‘Social Listening’

More and more organizations are now paying attention to what their customers are saying on various social media channels The new generation of customers spends far more time over social media channels than over phone calls or face-to-face conversations. They are not just more digitally savvy, they are also more open and forthcoming in their […]

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Teckinfo awarded Technoviti Award

Teckinfo is proud to announce that they won an award at Technoviti 2015 . Organised for the first time by Banking Frontiers & Greyhound, the event recognises and honours innovations in technology. It also works at bringing together some of the best technology solution providers in the BFSI industry and boasts of a panel of the […]

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Teckinfo announces Interoperability with Matrix Comsec

Teckinfo is proudly announces the recent completion of Interoperabillity with Matrix Comsec. With this collaboration, Matrix plans to break ahead of the race in Contact Centre and Voice based solutions with the help of Teckinfo expertise in Call Center domain. A leading manufacturer of VoIP telephony systems, the interoperability gives Matrix the opportunity to release […]

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Nalin Mital speaks with Silicon India

After rating Teckinfo Solutions amongst the Top 5 vendors for Unified Communications and Collaborations solutions, Silicon India invited our MD, Nalin Mital for a candid chat and get an insight into the organization’s vision and future plans. Generally as a whole, the industry is moving to ensure that communication with customers is developed into a […]

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Teckinfo is proud to present : Ninox+

What with trying to adhere to government policies and provide top notch quality control to the services you provide to your customers, call recording and logging has become a key process in any Voice oriented business/department. Considering this scenario, have you ever found yourself fretting over the amount of overhead expenses your organisation is raking […]

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Mr. Nalin Mital speaks with CIO Review

In today’s times, the whole world is online and the delay between contact and response gets shorter and shorter every day. Since a customer is the lynchpin of the plan of an organization’s success, to be able to stay on the top of their game, it is extremely important for organizations to be able to […]

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