Category: Outbound Dialer

How government and other social agencies can reach out to people for political campaigns, social campaigns, for surveys or for any other scheme

Use of call center technology by corporate world or business communities is an established fact. It has helped business community to effectively reach out to customers and shape positive brand perception. Organizations are able to communicate with the customers, get feedback on their product and services thereby using the information gathered to define the roadmap […]

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Evaluating a Predictive Dialer

A Predictive Dialer is a Contact Center Solution, which automatically dials the phone numbers available in pre-uploaded contact list and connects live callers to an available Call Center Agent. With the help of a sophisticated algorithm and statistical data, Predictive Dialer is able to identify the calling patterns, predict availability of agents and accordingly dial […]

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Why Predictive Dialer Software is Most Suitable for Large Enterprises?

Now a day, there are lots of options available to contact with customers like social media platforms, sms alert system, email, chat, voice etc. But a voice is the most effective way to contact with customers especially in case of sales because when we talk with someone, it’s easy to convince them to achieve the […]

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Guide on Auto Dialer Software for Call Center Solutions

Auto Dialer Software Auto dialer software is an outbound call center software that automatically dials the telephone numbers from the contact list one after another and then transfer the call to the agent. Auto dialer software helps your agent to be more productive & efficient. This outbound dialer works as automated predictive dialer, preview dialer, […]

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Improve Your Sales with Predictive Dialer

Predictive dialing helps you reach out to more customers and explore more business opportunities Customer service organizations across industries and markets are under pressure to increase sales and deliver better business results. Contact centers need to continuously evolve and look for ways to improve the productivity and sales efficiency of their people. They have to […]

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Automated Dialer – Enhance Bottomline

Predictive Dialing is the process that automates the handling of failed calls. Sounds simple enough until you read the stats. It is noted that on an average, for every one hundred calls dialed manually, only fourteen will be connected to the right person. So what happens to the rest of the calls? Out of a […]

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