Month: January 2019

Why Call Recording is essential for Stock Broking Companies

Stock trading is a very fast paced environment where brokers are communicating with multiple customers simultaneously and executing the orders. A slight delay can lead to price fluctuation and loss for the customers. Understandably, whenever you deal with people‚Äôs money there are lot of compliance directives and related disputes. Recently, SEBI the governing body for […]

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Call Center in Insurance Industry

Insurance sector has come a long way in our country; starting from basic life insurance in the early years to insuring body parts now, the industry is addressing various challenges that comes across a human life. Millions of people are using different products like life insurance, motor insurance, medical insurance etc. Yet the penetration in […]

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